Hillsborough
Sheffield
S6 2LL
All Rights reserved
Main Page List
Just to let you know that after your phone advice, the new mast and fittings I purchased
have been installed and the aerial is working well on both digital and analogue signals
-
We take customer service very seriously, but we also like to hear when our products have helped our customers achieve the desired outcome, not forgetting any info which may be of help to others reading this site. Use the “Contact Us Form”, or the phone !
The two below stay at the top !
An excellent web-
I spend (too) much time looking at aerial installs as well. My wife constantly reminds me not to do this this whilst driving, a lesson to all of us with a similar inclination ! Justin Smith (ATV)
Lack of time means we don`t get a chance to update this page very often, though
we`re still grateful for all your feedback, virtually all of which is positive I may add.
Please be assured that we read all your E Mails and reply to them individually.
Feedback (where relevant) is more regularly added to the Aerial Reports page .
Testimonials
We are more than willing to give advice to those actually purchasing from us.
Could those only seeking information please just find the answer somewhere on this site,
or ring an aerial installer local to them, or call the reception advice phone numbers.
I don't do feedback to websites, especially when, having purchased a product, I get an unsolicited mail from tiddlypom.com, or whoever, saying "rate your recent transaction from.....".
"NO" I think to myself in my best grumpy old man thoughts, "go and insert the Paxo
in an appropriate fashion".
You lovely people are different, though. Having lost signal,
(we were fine after changeover to digital) I eventually climbed onto the roof from
an attic window, convinced all I had to do was remake a broken connection, as we
sometimes had an intermittent signal. As I have often found in the past, I was wrong,
corrosion meant the aerial was past all hope of rescuing. Whilst I was up there,
I took all three aerials down, the other two being an unused VHF 4 element yagi and
a 5/8 150Mhzwhip. When I installed the whip originally I had stood on the chimney
to do so, no way did I have the nerve to do so again, I'm a pensioner now. So, back
indoors to talk to my friend Google, and I found you site. I must say I was delighted
I did. Good common sense info and the oft quoted statement that RF is a black art.
After a pleasant couple of hours browsing, chuckling & learning, I decided on a log
periodic & a roll of cable, which I ordered on a Sunday. We were just about to go
out the following Tuesday, (It's great being pensioners!) when the courier arrived,
before 9am, with the goods! terrific service! So, up on the roof, easy guesswork
alignment of the aerial as the 3dB points are quite far apart, & 100% signal and
quality on 3 muxes. (The other 3 are lower power on Mendip at the moment, but still
100% quality)
So, connect everything back to the distribution amp, and.....nothing!
It had died. So back to your site for more advice, and bought a variable gain masthead
amp. ordered by phone so save on postage, ( I may not be a northener but I can pretend,)
and the young lady said "the postman collects in 15 minutes, we may may not get your
goods out tonight." Next day the postman knocks (twice) and there is the parcel from
you. That is really good service, and dedication above and beyond the call of duty.
I shall certainly recommend you to my friends, and use you again when I need related
products. Keep up the good work! (C Greaves Trowbridge)
I think the lesson here is that using decent cable, decent splitters and proper face plates makes a big difference. (Dave Jones Enfield)
It is not unusual to improve your signal by either dispensing with a cheapo wall plate or swapping it for a decent non isolated screened one (Dave`s been quite lucky to get this much improvement though ! ). The isolating caps can negatively affect the signal and a lack of screening can pick up impulse interference. My advice chimes in with Dave`s, and is to always replace cheapo wall plates, plus any budget splitters or cable. None of them are particularly expensive, so just change them as a matter of course How to repair a Budget wall plate.
Just to say thank you again for the prompt service form ATV. With the help of your excellent and informative website, and the stuff I ordered from you, I have now wired up the downstairs extension for sound and vision.
When the new aerial was fitted last year I asked the install guys (CAI) [Ohhh. Ohhh.......
I should add here -
cabling outside I asked them to replace their faceplate with an ATV one and use the spacer which I had bought for the purpose.
It could be the cheapo faceplate wasn`t wired up very well (I thought they were professionals ! )
but I now get both better DAB and TV with the screened face plate even though it is split.
I was surprised at how much difference replacing the faceplate made. From the figures I could have split the TV signal at least one more time !
(I have summarised Dave`s results into the table below)
I recently ordered aerial cable, splitters coax plates etc.
Firstly I would like to say that I found the information and guidance notes on your website were extremely helpful and excellent to use to help identify parts required and how to fix correctly, descriptions and pictures being excellent. Whoever designed this did a first class job. I would also like to say the lady that took my call was also helpful with ample knowledge and patience to assist. Finally I would like to say the products were supplied at a competitive price, well packed, dispatched and delivered extremely quickly.
Best regards Keith (Northampton)
Errrr, watch out ! Yesterday I walked into a lamp post (ouch ! ) whilst preoccupied by a crappy Bacofoil installation hanging off the chimney on a house in Bredbury Green (Manchester). Unsurprisingly it was installed on a house owned by a builder, he probably bought the tin foil aerial from Screwfix. Obviously I should have been looking where I was going, but, at the same time, if the aforementioned builder hadn`t parked his van half way onto the bleedin` pavement, I`d not have been walking right up next to the wall where the lamp post was waiting for me...... Anyway, be warned. (8 Apr 2011)
Carlsberg (or Carling for that matter) don't do aerial websites but, if they did, this is exactly what it would be like. Seriously, your site is full of superb information, I'll be ordering very soon ! Paul Harrison (Bristol) (and he did, thanks for that.....)