Hillsborough
Sheffield
S6 2LL
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If you`ve found this site informative and, hopefully, interesting as well,
please help us increase the number of people reading it.
Welcome to A.T.V`s “Online Shop”. Customers already sure of what they require may
find this more convenient than phoning an order through.
Notice that our “Campaign For Quality” is accompanied by our ‘Campaign For Real Prices’ ! Not only do all our prices include VAT (and it`s easy to find out our P & P charges) but there`s none of that annoying £9.99 b******s, it`s £10 thank you very much.
Standard Delivery charges (Usually on a next day basis for orders received before 12.00) For England, Wales and S / SE mainland Scotland.
Excludes the Scottish Highlands, Offshore or Northern Ireland (see map).
Order value under £50 = £8 (Check if it`s possible to use Royal Mail and save a bit of P & P)
Order value over £50 to under £100 = £4
Order value over £100 = Free
see relevant pages
Also see customer organised collection.
That`s me, Justin Smith, posing next to our most
Northerly order, a 9x9 wall bracket, part of an install on
the visitor centre at Hermaness nature reserve on the island of Unst, North of Shetland, you literally can`t go
any further North than this !
I caught up with this item when the wife and I went to Shetland on holiday, which is a great place to visit, in the summer anyway ! ! The friendly warden took us up to see the install and get a picture, which my wife was thrilled about, as you can imagine.
The aerial is on Baltasound transmitter which, as you might expect, is the most Northerly TV transmitter.
We should clarify the fact that we were only able to send this item (without a large carriage supplement) because
it was [just] small and light enough to go by Royal Mail,
that`s the universal service obligation working for you !
All major credit/debit cards accepted,
you do not have to pay through a PayPal account.
At the checkout page select "Check Out", then
"Don`t have a PayPal account" (even if you do ! ).
Deliveries by carrier to the Scottish Highlands, Offshore and Northern Ireland are subject
to a carriage charge supplement of £34 (excluding small orders sent by post).
Orders to these locations must be phoned through, see phone orders.
The same applies to customers requiring timed and/or Saturday deliveries.
Timed deliveries are available, before 12.00 for an additional £6, or before 10.00 for an additional £14. Similarly deliveries on a Saturday are an additional £14.
We can send small orders (e.g. diplexers or splitters) abroad by Airmail :
Up to 600g within Europe, or up to 300g rest of the world = £12 carriage.
Unfortunately we cannot ship larger orders (e.g. aerials, cable etc.) out of the UK,
but if you can arrange your own collection we`re more than happy
to parcel up the order ready for your carrier to pick up.
It is often cheaper for the Highlands, Islands & N Ireland to do
this than for us to organise a delivery using our carrier TNT.
We do need a few hours advance warning, and payment in advance, obviously !
Some of our customers have used www.parcel2go.com.
Orders are usually shipped within 24 hours (M-
but same day despatch is not normally guaranteed. If your order is urgent (and we`re contacted before 12 noon) we can often send it out “same day” if you specifically request this.
Please note that same day despatch is sometimes problematic on a Monday !
Click here for prices of timed deliveries.
We only require your phone number in case there`s a problem with the order,
it is particularly useful to the delivery driver if he can`t find the address !
It will not be used for marketing purposes, or passed to any third party.
We can`t be doing with any of that nonsense.
Remember : The Internet can fail, critical orders should be phoned through.
Most orders are sent by carrier (TNT), though Royal Mail 1st class may be utilised
for smaller items. If your order is for one of the latter the P&P charge can be
reduced for orders phoned through, but not for Online orders.
Deliveries by carrier will require a signature and
are made Monday to Friday, many customers find it more convenient
to have their order delivered to their work address. If this, or anything
else “non-
If delivery is not made within three working days please contact us.
If you sign for a package, with any carrier,
you are deemed to have received it in good condition !
Whenever you sign for any parcel, even if it looks fine from the outside,
you should always sign it and write “unexamined”.
In the unlikely event that the driver refuses to allow you to do that, and won`t let you unpack the consignment before signing for it, refuse it.
If the package is damaged and you are in any doubt as to the condition of the order,
please refuse delivery and it will be returned to us for reshipment.
If you only notice any damage to the order after signing for it, take a picture of it (and the box it came in) and E Mail it to us as soon as possible along with details of the problem, speed is of the essence here if we`re to get the carrier to accept responsibility.
Once you`ve signed for it do not send the order back without our instruction to do so,
because this weakens our case against the carrier !
Our policy of accepting goods back for exchange still stands but the customer is
responsible for any carriage charges, both ways.
