Hillsborough
Sheffield
S6 2LL
All Rights reserved
Main Page List
Sales (Also see Online Shop) Satisfied customers ? See our testimonials !
Subjects on this page are listed in the following order :
Our Philosophy (on the products we stock)
Mail Order Sales (including Delivery Charges)
I like this picture so much it`s also on the Poles and Brackets page (where an explanation
is provided) but it sums up the differing qualities of products in this trade better than anything. Unfortunately the same disparity in quality also applies to aerials and cable etc.
ATV are obsessed with quality and we only sell the best products,
better quality than most aerial installers use in fact.
I hate all that built in obsolescence manufactured down to a price crap and we don`t sell it. If you want a flimsy aerial or pole, go to Argos or Screwfix.....
Whilst we do not give cash refunds on aerials or accessories we are happy
to exchange/swap/upgrade any product * (even if it has been used) provided it
is not damaged. * We regret that cut lengths of cable are not returnable.
Mail Order Sales All major credit/debit cards accepted, including Access.
We can supply most of our product range “Online” or phone your
order through to 0114 2854254 (Mon to Sat 9.00 AM to 5.30 PM)
Customers who are unsure of what they require or needing specific delivery requests may find it more appropriate to phone their order through.
The Online Shop pages list all our products and their prices.
Unfortunately deliveries by carrier to Northern Ireland, the Scottish Highlands and all offshore destinations are subject to a supplement of £33. See Map
Smaller orders which can be sent by post are not subject to supplements.
We can send small orders (e.g. diplexers or splitters) abroad by Airmail :
Up to 600g within Europe, or up to 300g rest of the world = £10 carriage
Unfortunately we cannot ship larger orders (e.g. aerials, cable etc) out of the UK.
but if you can arrange your own collection we`re more than happy
to parcel up the order ready for your carrier to pick up.
It is often cheaper for the Highlands, Islands & N Ireland to do this.
We do need a few hours advance warning, and payment in advance, obviously !
Some of our customers have used www.parcel2go.com.
See sizes of aerial boxes and dimensions of cranked poles.
Some small, low value items* (those which can be sent letter post) may be charged
either £3.50 (up to 500g) or £6.00 (up to 1Kg).
The reduced carriage is not available Online, your order must be phoned through for this.
Packages sent for £3.50 / £6.00 (First Class Post) may take a little longer to arrive.
Minimum order value (including P & P) is £5.
* Examples of orders which can be sent out for £3.50 P&P are splitters, most leads,
M/H amps (not kits), diplexers, connectors and 2 way mains amps.
Items which can be sent out for £6.00 P&P include (up to) 15m of cable, one lash kit,
4, 6 or 8 way amps, M/H amp kits etc etc.
Orders are usually shipped within 24 hours (M-
but same day despatch is not normally guaranteed. If your order is urgent (and we`re contacted before 12 noon) we can often send it out “same day” if you specifically request this.
Please note all deliveries made by carrier (TNT) will usually require a signature
and they are made Monday to Friday. Many customers find it more convenient
to have their order delivered to their work address and in our experience
there tend to be fewer problems with deliveries to businesses.
If delivery is not made within three working days please contact us.
Deliveries are usually made in the morning but this can be ensured for an additional £6
for before 12.00 deliveries, or an additional £15 for before 10.00 deliveries.
Similarly deliveries on a Saturday are an additional £23.
If the package is damaged and you are in any doubt as to the condition of the order,
please refuse delivery and it will be returned to us for reshipment.
We can accept payment by most credit/switch cards.
Our above mentioned policy of accepting goods back for exchange still stands but the customer is responsible for any carriage charges.
All Prices Include VAT
We are more than willing to give advice to those actually purchasing from us.
Could those only seeking information please just find the answer somewhere on this site,
or ring an aerial installer local to them, or call the reception advice phone numbers.
The following postcodes are classified as Scottish Highlands for carriage charge purposes.
IV all postcodes
KW 1 to 14
PA34, 37 to 39
PH 19 to 26, 30 to 40 & 49 to 50.
(Plus PH41 sector 4 only)
Plus all offshore destinations.
Note that small orders sent by
Royal Mail are not subject to surcharges.
Also see
Standard Delivery charges (Usually on a next day basis for orders received before 12.00) For England, Wales and S / SE mainland Scotland.
Excludes the Scottish Highlands, Offshore or Northern Ireland (see map).
Order value under £50 = £10 (Check if it`s possible to use Royal Mail and save a bit of P & P)
Order value over £50 to under £100 = £5
Order value over £100 = Free
If you`ve found this site informative and, hopefully, interesting as well,
please help us increase the number of people reading it.
aerialsandtv.com